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Privacy Policy



A. Menarini Diagnostics S.r.l. (“Menarini Diagnostics”) takes the user's (“Data Subject”) privacy very seriously and commits to respect it to the best of its ability. When Data Subjects visit the Site or request services available on the Site, Menarini Diagnostics may process the Data Subject's personal data. The current Privacy Policy (“Privacy Policy”) outlines the activities by Menarini Diagnostics in the processing of personal data through its websites (“Website” or “Site”) and the relevant obligations carried out by the company. This Privacy Policy is compliant with Recommendation No. 2/2001, adopted on 17 May 2001 by the European Union’s WP9 - Working Group for the Protection of Personal Data - Art. 29, in relation to the minimum requirements for online data collection in the EU. This Privacy Policy also constitutes an information notice to Data Subjects pursuant to Section 13 of the Italian Legislative Decree No. 196/2003, as amended (“Italian PDPA”). The Privacy Policy includes information on the Data Controller who controls and manages the personal data collected and processed through the Website and indicates elements such as: type of personal information collected; purposes and methods of data processing; scope of possible disclosure of the Data Subject's personal data to third parties; safety measures adopted in order to protect and safeguard the above data; as well as the methods available to Data Subject to verify which data of his/her are processed and how to exercise the rights established by the Italian PDPA.

Data Controller

The Data Controller is A. Menarini Diagnostics S.r.l., with registered offices in Via Dei Sette Santi, 3, 50131, Florence, Phone +39 055.56801.

Type of Data Processed

Visiting or consulting the Website does not usually entail the collection and processing of personal data of the Data Subject, except for the “navigation data” and cookies, as detailed below. In addition to the so-called navigation information (see below), personal data voluntarily provided by the Data Subject may also be processed when the Data Subject interacts with the functions available on the Website. In accordance with the Italian PDPA, Menarini Diagnostics might also collect the Data Subject's personal data held by third parties.

In the sections of the Website where the Data Subject's personal data are collected, a specific information notice is available, pursuant to Section 13 of the Italian PDPA: otherwise, the present Privacy Policy constitutes the information notice provided to the Data Subjects pursuant to Section 13 of the Italian PDPA. Wherever established by the Italian PDPA, the Data Subjects’ consent will be previously requested to process their personal data. If Data Subjects provide the personal data of third parties, they must undertake previous actions to ensure that the disclosure of third parties data to Menarini Diagnostics (and the subsequent processing for the purposes specified in the information notice) is compliant with the Privacy Policy and with the applicable laws and regulations: by way of example, the Data Subject may provide the personal data of third parties only after having duly informed them and received the relevant consent to the processing of such data.

Navigation Data and Cookies

The processing of the personal data of users who visit the Website is limited to so-called “navigation data”, i.e. the data transmitted to the Website and required to operate the computerised systems set up for the Website’s management, as well as Internet communication protocols. By way of example, the IP addresses or the domain names of the computers used to visit the Website and the other parameters relating to the operating system used to connect to the Website all fall in this category. The Company collects such and other data (for example, the number of visits and the time spent on the Website) for truly statistical purposes and in an anonymous manner in order to monitor the functioning of the Website and improve its efficiency. The data in question are neither collected to be associated with other information regarding the users of the Site nor do they make the identification of users possible; however, due to its nature, such data may potentially lead to the identification of users if processed and associated with other data held by third parties. For this reason, navigation data are immediately de-identified after processing and may only be retrieved by the Company to ascertain, as well as identify the authors of, potential IT-related offenses committed to the detriment of the Website or through the Website. Notwithstanding the latter exception, navigation data as described above are only kept for a limited time, in compliance with the applicable legal provisions.

The Website uses cookies. By browsing the Website, the user consents to the use of cookies specified in the present Privacy Policy

Cookies are small files saved on the hard disk. There exist two macro-categories of cookies: “technical cookies” and “profiling cookies”.

Technical cookies are necessary for the correct functioning of a website and make navigation possible for the user; without them, the user may be unable to view the website’s pages correctly or to use some services.

Profiling cookies are designed to create profiles of the user so as to send on-line commercial ads in line with the preferences the user has expressed during navigation.

Cookies can further be classified as

  • “session” cookies, which are immediately deleted after the navigation browser is closed;
  • “persistent” cookies, which are stored in the browser for a given period of time. These are used, for example, to recognise the device that connects to the Website, so as to render the authentication operations easier for the user.
  • “site’s own” cookies, also known as “first party” cookies, generated and managed directly by the manager of the website that the user is navigating;
  • “third party” cookies, generated and managed by subjects other than the manager of the website that the user is navigating.

The types of cookie used on the Website

The Website uses the following types of cookies:

(i)“first party” cookies, which can be either “session” or “persistent”; these are necessary to make the navigation of the Website possible, and are required for purposes of internal security and system administration;

(ii) “third-party”, “persistent” cookies, used by the Website in order to send statistical information to the Google Analytics system, through which the Company may carry out statistical analyses of the accesses/visits to the Website. These cookies are used exclusively for statistical purposes and retain information in aggregate form. Using a pair of cookies (respectively, a persistent cookie and a session cookie, the latter of which is deleted when the user closes the browser), Google Analytics also saves the timestamp of the start of the visit and the exit from the Website. It is possible to prevent Google from using cookies to collect data, and therefore to prevent their consequent processing, by downloading and installing the browser plug-in available at the following website: http://tools.google.com/dlpage/gaoptout?hl=it

Since the Company does not own the source codes of some or all third-party cookies, it is not currently able to technically prevent their writing; for this reason, it is not possible to give users the option to disable cookies directly from this page. Nevertheless, users may disable the majority of third-party cookies in use on this website by following the procedures described in the privacy policy documents of the relevant cookie owners –available by clicking on the links provided in the table below- or by amending their browser’s settings. In any case, we would like to draw your attention on the fact that disabling cookies might impair your ability to browse the Website and to take full advantage of the functions and services available thereon.

The following table contains the details of the cookies that are present on the Website. For each “third-party” cookie you will find a link to the privacy policy of the relevant subject who generates and manages such cookies.






First Party - Session and persistent

Cookies required to make navigation on the Website possible, for internal security and administration purposes, as well as to memorize the language selected by the user

This document


Third Party - persistent

Cookie for the Google Analytics service






How to disable cookies in the browser’s settings

A guide to how to manage cookies in the most common browsers is provided below


  1. Select the menu located top right of the browser’s instrument bar
  2. Select Settings
  3. Select the link Show advanced settings
  4. In the Privacy section, select content settings
  5. Under the Cookie section, modify the following settings according to the desired managing of cookies:
    Allow data to be saved on local
  6. Memorize data only until the browser is closed
  7. Block sites from setting any data
  8. Block third party cookies and site data
  9. Manage exceptions for some internet sites
  10. All cookies and site data

For further information, visit the dedicated internet page

Mozilla Firefox

  1. Select the menu located top-right of the browser’s instrument bar
  2. Select Options
  3. Select the Privacy panel
  4. In the Tracking section, select the relevant button if you want to inform the websites that you do not wished to be tracked
  5. In the History section, select the option Use Customized Settings from the drop-down menu and modify the following settings according to the desired managing of cookies:
    Accept cookies (by selecting the relevant button);
  6. Accept cookies from third parties (by selecting one of the following options from the drop-down menu: always, from already visited sites, never)
  7. Keep until (select one of the following options from the drop-down menu: until they expire, until Firefox is closed, or ask every time).
  8. In the History section it is also possible to select the button Show cookies if you want to remove the cookies that are present in your computer.

For further information, please visit the dedicated Mozilla webpage

Internet Explorer

  1. Select the Tools button
  2. Select Internet options
  3. Select the Security tab
  4. In the drop-down menu, select one of the options to customize the settings according to the desired managing of cookies:
    Block all cookies
  5. High
  6. Medium-high
  7. Medium
  8. Low
  9. Accept all cookies
  10. Select the button Sites if you want to specify which sites may always or never use cookies; this can be done by typing in the website address in the Web Address box and by selecting the Block or Allow buttons.

For further information, please visit the dedicated Microsoft Webpage


  1. Launch Safari
  2. Click on Safari
  3. Select Preferences and then Privacy
  4. In the Block Cookies section, select the preferred cookie management option.
  5. To see which sites have stored cookies on your computer click on Details

For further information, please visit the dedicated Apple page


  1. Launch Opera
  2. Select Settings from the main menu top-left of the screen
  3. Select Privacy and Security
  4. In the Cookies section, select one of the following options:
    Accept cookies –allows cookies to be stored on your computer
  5. Delete new cookies when exiting Opera
  6. Never accept cookies
  7. Accept cookies only from the site I visit
  8. Ask me before accepting cookies
  9. By selecting the button Manage cookies it is possible to remove the cookies that are stored on your computer

For further information, please visit the dedicated Opera page.

The Website may include links to other sites (so-called “third party sites”). The Company does not perform any access or control on cookies, web beacons and other tracking technologies that may be used by third party sites to which the user may access from the Website; it does in no way control the contents and materials published on, or obtained from, third party websites; and it does not control how the user’s personal data are processed by such websites -thus, the Company expressly declines any liability whatsoever which may arise in connection to all these circumstances. Users should check the privacy policies of the third-party sites to which they connect through the Website and make themselves aware of the conditions applicable to the processing of their personal data. The present Privacy Policy only applies to the Website as defined above.

Retention and Storage of Personal Data

Personal data are retained and processed by computerised systems that belong to Menarini Diagnostics and are managed either by Menarini Diagnostics or by third-party suppliers of technical services; for more detail please refer to section “Access to the Data” further below. The data are only processed by highly qualified personnel, including the personnel appointed to carry out extraordinary maintenance operations.

Purposes and Methods of Data Processing

Menarini Diagnostics may process the Data Subject's personal data for the following purposes: management of communications from users, management of requests for information, etc (“Purpose”).

Personal data are processed both in paper and in electronic form. Data are entered into Menarini Diagnostics information system in compliance with the Italian PDPA and according to profiles of data security and confidentiality, in line with the principles of fair and legal data processing.

Pursuant to Section 11 of the Italian PDPA, data are retained for the time strictly necessary to achieve the specific purpose for which they were collected.

Safety and Quality of Personal Data

Menarini Diagnostics undertakes to protect safety of the Data Subject's personal data and to fulfill the safety provisions as established by the applicable regulations in order to prevent loss of data, illegal or illicit use of the same, and unauthorised access to said data, with specific but not exclusive reference to Annex B of the Italian PDPA (Technical Product Specifications in relation to minimum safety). In addition to that, the information systems and computer programmes are set up in such a way as to minimise the use of personal and/or identification data. Data are processed for the strictly necessary and only in order to achieve the specific purpose of their collection. Menarini Diagnostics uses multiple advanced safety technologies and adopts procedure aimed at promoting the protection of the Data Subjects' personal data; as a matter of fact, personal data are retained on servers located in rooms with restricted access and subject to controls. Data Subjects can help Menarini Diagnostics to update and ensure the correctness of their personal data by communicating any information regarding their address, qualifications, or contact details.

Data Access

Personal data will be accessible only to the personnel in charge of data processing within Menarini Diagnostics. In relation to their duties, such personnel may need to process such data to manage the Data Subject’s request. Data may be disclosed to employees of the other companies of the Menarini Group for the same Purpose as stated above and/or for administrative purposes, pursuant to Section 34, Paragraph 1-ter, of the Italian PDPA. Without prejudice for the provisions of the above paragraph, Data Subject’s personal data are not communicated to third parties, be it natural or legal persons, and they will not be disseminated in any other manner or form.

Provision of Personal Data

Providing Data Subject’s personal data (where marked by an asterisk [*]) is essential for Menarini Diagnostics to process the enquiries received through the Site or to contact the Data Subject to follow up his/her requests. Refusal to provide such data will prevent Menarini Diagnostics to offer the services requested by the Data Subject. Conversely, the provision of any other data is optional: refusal to provide such data will not determine any actual implication for the Data Subject.

Rights of the Data Subjects

At any times the Data Subject may apply the Data Controller at the address above, or by email: responsabileprivacymd at menarini dot it (please replace “at” with “@” and “dot” with “.”) to exercise the rights established by Section 7 of the Italian PDPA, including the right to receive confirmation of the existence of his/her personal data within Menarini Diagnostics, the right to check the content, the source and the accuracy of his/her data, and/or to request that his/her data are updated, erased and/or de-identified, if unlawfully processed, as well as the right to stop the processing of such data for any legitimate reasons and/or to get an updated list of the subjects to whom the data can be accessible.